Returns & Exchanges
At World Chess Shop, we want you to be completely satisfied with your purchase. If your apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing